Aha! × Genesys
30% time savings
Manual chaos to centralized, synchronized product data
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The before-state is concrete: duplicate data across three named tools, manual updates, and no reliable way to keep 11,000 customers informed. The mechanism is clear enough to follow: centralize ideas in Aha!, link features to Jira epics, and use Salesforce integration to segment feedback. The 30% time savings figure anchors the efficiency claim, though it is attributed loosely as 'at least' without further precision.
Name the specific tools being replaced (spreadsheets, PowerPoint, Jira) to make the before-state visceral and relatable for readers who use the same stack.
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