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Algolia × Harry Rosen

Algolia x Harry Rosen, 360% conversion lift through omnichannel search

360% increase in conversion rate

Aspiration without enablement to business users in the driver's seat

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Why it works

The case study leads with the conversion rate headline, which makes Breakthrough the clear primary tag despite meaningful efficiency and new-capability threads running through the story. The competitive switch from Solr on SAP Hybris to Algolia on commercetools is explicit, giving the story a clean before-and-after anchor. The internal clienteling app use case (Herringbone) is a genuine New Capability element, since searching product and client data for in-store advisors was not possible in the old setup.

Steal this

Frame the internal tool (Herringbone) as a proof-of-concept win before the public site rollout. Sequencing it that way shows breadth of use case and builds credibility without the case study feeling like a feature list.

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This is editorial commentary and curation. The case study, screenshot, and all metrics are Algolia's published work; we link to the source and lead with our analysis.

  • Vendor Algolia
  • Customer Harry Rosen
  • Industry Ecommerce / Retail
  • Trigger Replatforming away from monolithic SAP Hybris stack
  • Format Written narrative
  • Structure Challenge-Solution-Results
  • Medium Web page