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Attentive × Calla Shoes

Attentive x Calla Shoes, 74x ROI from unified SMS and email

74x UK program ROI

Scaling growth while losing personal touch to scaling with personal touch intact

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Why it works

The case study earns its headline numbers by anchoring each claim to a specific campaign or time window, such as four weeks post-migration or a single bank holiday send, which makes the figures feel auditable rather than aggregate marketing stats. The Klaviyo-to-Attentive switch is named explicitly, giving the story a clear competitive before-state. The demographic angle, building trust with Gen X and Boomer women who are skeptical of digital messages, is a differentiating detail that lifts it above a generic channel-consolidation story.

Steal this

Anchor one small, isolated campaign with precise spend and revenue figures (the £46 spend generating £1,000 revenue example) to make the broader ROI claims feel credible by contrast.

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This is editorial commentary and curation. The case study, screenshot, and all metrics are Attentive's published work; we link to the source and lead with our analysis.

  • Vendor Attentive
  • Customer Calla Shoes
  • Industry Ecommerce / Retail
  • Trigger Managing separate SMS and email systems was time-consuming for a small team
  • Format Written narrative
  • Structure Challenge-Solution-Results
  • Medium Web page