Bloomreach × Swiss Marketplace Group (SMG)
4 platforms replaced with 1
Fragmented stack to unified customer view
Members read free
Enter your email to open every case study in the library: the full screenshot, why it works, and the one thing worth stealing. One email unlocks all of them.
Free. No spam. Unsubscribe anytime.
You're in — enjoy the library.
The story is grounded in a concrete before-state: four named competing platforms running in parallel across 17 brands. The phased proof-of-concept migration detail gives the mechanism real credibility and something practitioners can copy. The coin-flip here is between Efficiency (cost and complexity down) and New Capability (cross-vertical use cases that were literally impossible before), but the headline leads with platform consolidation and cost reduction, so Efficiency wins.
Name the specific platforms being replaced. Listing Salesforce Marketing Cloud, Emarsys, CrossEngage, and xCampaign as the displaced tools makes the consolidation claim concrete and signals credibility to readers in the same situation.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Bloomreach's published work; we link to the source and lead with our analysis.