Chili Piper × Boston Architectural College
Chili Piper x Boston Architectural College, self-scheduling unlocks enrollment touchpoints that never existed
270+ meetings scheduled since implementation
Missed inquiries to direct student connections
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Why it works
The story earns the New Capability tag because BAC had no mechanism to connect prospective students with counselors at all before Chili Piper. The before-state was email drip only, with no live advising touchpoint for non-applicants. The quote about enrolling one student from the first weeks grounds the result in a concrete, believable outcome for a small institution rather than an inflated vanity metric.
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Anchor the result to institutional scale: framing one enrollment out of 80 as meaningful reframes a modest absolute number into a credible, proportionate win for a small shop.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Chili Piper's published work; we link to the source and lead with our analysis.