Constructor × Lumens
Manual merchandising tasks reduced 6x (hours to minutes)
Operational drag to strategic bandwidth
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The case study earns its efficiency framing with a concrete before-and-after ratio (6x reduction, one-hour tasks to five to ten minutes) and ties it directly to named team members describing their daily work, which makes the claim credible. The revenue figures (+5.5% CVR, +6% RPV, $4.9M via COP) add a secondary Breakthrough layer without muddying the primary story. The dual payoff, less operational drag and measurable revenue gains, is a slight coin-flip between Efficiency and Breakthrough, but the headline and opening lead decisively with time savings, so Efficiency wins.
Anchor the efficiency story to a specific job on a specific team member's plate, then show the before task count and after task count side by side. Becca's scheduling and slotting example makes the 6x claim tangible rather than abstract.
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