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Constructor × Pick n Pay

Constructor x Pick n Pay, 8X ROI from intent-based search

8X ROI on incremental revenue

Broken, frustrating search to accurate, seamless product discovery

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Why it works

The case study earns credibility with a concrete, absurd failure example (hair dye surfacing for 'red wine') that makes the before-state immediately vivid. Multiple supporting metrics (checkout revenue, items per user, add-to-carts) back the headline ROI figure without replacing it. The competitive displacement of both Solr and a considered Algolia evaluation is named explicitly, which sharpens the vendor selection story.

Steal this

Use a single ridiculous product-mismatch example to make a technical search failure feel instantly human and embarrassing. 'Hair dye for red wine' does more work than any abstract statement about poor relevance.

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This is editorial commentary and curation. The case study, screenshot, and all metrics are Constructor's published work; we link to the source and lead with our analysis.

  • Vendor Constructor
  • Customer Pick n Pay
  • Industry Ecommerce / Retail
  • Trigger Legacy Solr search could not keep pace with a fast-growing ecommerce business
  • Format Written narrative
  • Structure Challenge-Solution-Results
  • Medium Web page