Constructor × Pick n Pay
8X ROI on incremental revenue
Broken, frustrating search to accurate, seamless product discovery
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The case study earns credibility with a concrete, absurd failure example (hair dye surfacing for 'red wine') that makes the before-state immediately vivid. Multiple supporting metrics (checkout revenue, items per user, add-to-carts) back the headline ROI figure without replacing it. The competitive displacement of both Solr and a considered Algolia evaluation is named explicitly, which sharpens the vendor selection story.
Use a single ridiculous product-mismatch example to make a technical search failure feel instantly human and embarrassing. 'Hair dye for red wine' does more work than any abstract statement about poor relevance.
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