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Contentful × Westwing

Contentful x Westwing, scaling localized campaigns without the manual grind

20 languages supported across 30 markets

Manual, developer-dependent publishing to self-service campaign execution

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Why it works

The story is grounded in concrete operational pain: editors logging in daily to swap banners, banner text baked into images requiring 20-plus separate assets per campaign. Those specific before-state details make the efficiency gains credible. There is a secondary New Capability thread in the AI-powered localization workflow, which let the team layer text fields over a single image rather than produce language-specific assets, something they genuinely could not do before. The piece stays honest by anchoring outcomes to workflow changes rather than inflating business metrics it cannot support.

Steal this

Anchor the before-state in a specific, repetitive task the reader can picture, such as logging in every day to swap a banner. That granular detail makes the efficiency claim tangible without needing a hard ROI number.

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This is editorial commentary and curation. The case study, screenshot, and all metrics are Contentful's published work; we link to the source and lead with our analysis.

  • Vendor Contentful
  • Customer Westwing
  • Industry Ecommerce / Retail
  • Trigger Custom CMS could not scale localized content operations across growing European markets
  • Format Written narrative
  • Structure Challenge-Solution-Results
  • Medium Web page