← All case studies

Culture Amp × GoCardless

Culture Amp x GoCardless, seeing D&I gaps clearly enough to close them

Women in engineering grew from 5% to 11% (Sep 2018 to Sep 2019)

Guesswork on D&I impact to data-driven visibility across demographics

Members read free

Unlock the full breakdown

Enter your email to open every case study in the library: the full screenshot, why it works, and the one thing worth stealing. One email unlocks all of them.

Free. No spam. Unsubscribe anytime.

Why it works

The story leads with a visibility problem: GoCardless knew it had homogeneity issues but lacked the data to understand where and why across different demographic intersections. The progression from awareness to action is concrete, with before-and-after numbers on women in engineering, C-level representation, and employee sentiment. This is a close call between Clarity and Breakthrough since the story carries real outcome numbers, but the framing consistently emphasises gaining sight of the problem as the primary win.

Steal this

Anchor the before-state with a specific, dated snapshot (e.g. 'September 2018: zero women at C-level, 5% women in engineering') so readers can measure the exact distance travelled by the end of the story.

Full screenshot of Culture Amp x GoCardless, seeing D&I gaps clearly enough to close them Click to enlarge ↗
View the original on cultureamp.com ↗

This is editorial commentary and curation. The case study, screenshot, and all metrics are Culture Amp's published work; we link to the source and lead with our analysis.

  • Vendor Culture Amp
  • Customer GoCardless
  • Industry SaaS
  • Trigger Rapid company scaling made diversity gaps impossible to ignore
  • Format Written narrative
  • Structure Challenge-Solution-Results
  • Medium Web page