Docusign × Payworks

Docusign x Payworks: Cutting onboarding friction to close deals 41% faster

41% decrease in time to close deals

Fragmented manual burden to seamless automated process

Efficiency Breakthrough Written narrativeChallenge-Solution-ResultsSaaS

Members read free

Unlock the full breakdown

Enter your email to open every case study in the library: the full screenshot, why it works, and the one thing worth stealing. One email unlocks all of them.

Free. No spam. Unsubscribe anytime.

Full screenshot of Docusign x Payworks: Cutting onboarding friction to close deals 41% faster

Why it works

The story leads with numbers going down: time-to-sign, deal close time, manual effort equivalent to five FTEs. That makes Efficiency the clear primary tag, with the 87% same-day completion rate (up from 55%) providing a secondary Breakthrough angle. The piece earns its claims by pairing internal metrics for sales teams with customer-facing metrics for onboarding completion, giving both audiences a reason to care.

Steal this

Quantify saved effort in FTE equivalents and dollar value. Translating time savings into 'nearly five full-time employees worth of labour, or more than half a million dollars annually' makes an abstract efficiency gain concrete and budget-relevant for any reader evaluating the business case.

View the original on docusign.com ↗

This is editorial commentary and curation. The case study, screenshot, and all metrics are Docusign's published work; we link to the source and lead with our analysis.

Vendor Docusign
Customer Payworks
Industry SaaS
Trigger Growth made delivering great onboarding experiences at scale harder
Format Written narrative
Structure Challenge-Solution-Results
Medium Web page