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Dropbox × Crunch Fitness

Dropbox x Crunch Fitness, $50K saved and 80% fewer IT support tickets

$50,000 yearly savings on maintenance costs

Disconnected and vulnerable to data loss to secure and seamlessly collaborative

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Why it works

The case study leads with numbers going down (costs, IT requests, file recovery time), making Efficiency the clear primary type. The Hurricane Sandy trigger is a smart narrative anchor because it gives a concrete, credible reason for the switch and adds a resilience undertone without overtaking the efficiency framing. The before-state is vivid and relatable across IT, creative, and franchise teams, which broadens the audience without losing specificity.

Steal this

Use a single dramatic external event (the Hurricane Sandy outage) as the trigger moment. It removes the 'why now' question instantly and makes the vendor decision feel inevitable rather than arbitrary.

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  • Vendor Dropbox
  • Customer Crunch Fitness
  • Industry Other
  • Trigger Major power outage during Hurricane Sandy cut off access to critical files
  • Format Written narrative
  • Structure Challenge-Solution-Results
  • Medium Web page