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FourKites × KeHE

FourKites x KeHE, Automating 65,000+ weekly notifications to free the sales team

55,000+ emails automated weekly

Tied up on status calls to focused on revenue

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Why it works

The case study is built around a concrete before-state: a four-step phone relay that burned sales hours on non-revenue work. The mechanism is specific enough to follow: Dynamic ETA feeds proactive retailer alerts with location masking for multi-drop routes. The story is a mild coin-flip between Efficiency and Breakthrough, but the headline leads with volume of tasks removed rather than revenue grown, so Efficiency wins.

Steal this

Anchor the before-state to a named process step count ('four-step phone relay') so readers instantly grasp the friction without needing additional context.

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This is editorial commentary and curation. The case study, screenshot, and all metrics are FourKites's published work; we link to the source and lead with our analysis.

  • Vendor FourKites
  • Customer KeHE
  • Industry Industrial / Manufacturing
  • Trigger Manual four-step phone relay consuming sales team capacity
  • Format Written narrative
  • Structure Challenge-Solution-Results
  • Medium Web page