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HiBob × Swapfiets

HiBob x Swapfiets, three years stalled to eight countries live in eight months

$100K in annual consultancy costs eliminated

Locked out of their own system to full self-service control

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Why it works

The case study earns its Turnaround tag because the before-state is vivid and specific: payroll inaccuracies every cycle, three years blocked from making basic system changes, and candidates lost to competitors in the final hiring stretch. The eight-months, eight-countries, in-house implementation is a credible reversal that the story supports with concrete cost and timeline figures. The internal award nomination adds a human detail that makes the transformation feel real rather than vendor-scripted.

Steal this

Anchor the turnaround with a single, embarrassing duration stat ('stalled for three years') before revealing the reversal timeline ('eight countries in eight months'). The contrast does the emotional work without needing hyperbole.

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This is editorial commentary and curation. The case study, screenshot, and all metrics are HiBob's published work; we link to the source and lead with our analysis.

  • Vendor HiBob
  • Customer Swapfiets
  • Industry Other
  • Trigger Hypergrowth outran legacy HR stack; payroll inaccuracies and vendor-controlled system blocked progress for three years
  • Format Written narrative
  • Structure Challenge-Solution-Results
  • Medium Web page