Lattice × BARK

Lattice x BARK: Building People Infrastructure From Scratch at Scale

800+ active goals with 100% employee adoption

Scattered, disconnected processes to unified visibility and alignment

New Capability Efficiency Written narrativeChallenge-Solution-ResultsEcommerce / Retail

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Full screenshot of Lattice x BARK: Building People Infrastructure From Scratch at Scale

Why it works

The story earns the New Capability tag because BARK had no unified performance, recognition, or goal system before Lattice. They were not doing these things slowly; they largely were not doing them at a structural level at all. The phased rollout narrative is credible because each product layer is anchored to a concrete metric (93% review completion, 97% survey response rate, 438 monthly 1:1s), which lets the reader see how the capability stack was built rather than simply declared. Efficiency is a clear secondary type given the 10 to 15 hours per week saved by the people team.

Steal this

The executive modeling behavior: BARK's leadership team submitted weekly Updates every Friday to directly feed the Monday meeting agenda, which created top-down pull that drove 50% company-wide adoption without mandates.

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Vendor Lattice
Customer BARK
Industry Ecommerce / Retail
Trigger Growth outpaced informal culture, leaving recognition and alignment gaps
Format Written narrative
Structure Challenge-Solution-Results
Medium Web page