Lattice × DECIEM
Lattice x DECIEM, building people programs from scratch at hyper-growth scale
97% of employees completed performance reviews within one year of implementation
Informal and inconsistent people ops to structured, company-wide performance programs
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Why it works
The story leads with a net-new capability: DECIEM had no formal performance or goal-setting infrastructure before Lattice, so the core win is that these programs now exist, not that existing ones got faster or cheaper. The 97% review completion rate across office, retail, and production workers is a credible proof point because it includes populations that typically fall outside digital HR systems. The cultural detail about personal and wellness goals sitting alongside business OKRs gives the story a differentiating angle that separates it from generic adoption narratives.
Steal this
Setting up physical workstations on the production floor to extend platform access to shift workers is a concrete inclusion tactic worth replicating in any case study featuring a mixed-workforce customer.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Lattice's published work; we link to the source and lead with our analysis.