Lattice × DEPT (3Q/DEPT)

Lattice x DEPT, building a data-driven people culture across global offices

The Leap Fit-proofROI-proofWritten narrativeChallenge-Solution-ResultsProfessional Services

Why it works

Nothing was broken at DEPT. They chose to consolidate point solutions and raise the quality of people management as they scaled internationally, making this a clean Leap story. The case study leads with fit signals: a mid-market marketing agency, a lean HR team, and a phased rollout that mirrors how similar buyers would realistically operate. The absence of hard before-and-after metrics keeps confidence at medium, but the qualitative detail on manager accountability and values adoption is specific enough to be credible.

Steal this

The phased rollout narrative, where employees discovered features organically before any formal training, makes adoption feel inevitable rather than forced and gives skeptical buyers a low-risk mental model for their own implementation.

View the original on lattice.com ↗

This is editorial commentary and curation. The case study, screenshot, and all metrics are Lattice's published work; we link to the source and lead with our analysis.

Vendor Lattice
Customer DEPT (3Q/DEPT)
Industry Professional Services
Format Written narrative
Structure Challenge-Solution-Results
Medium Web page