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Lattice × Future

Lattice x Future, scaling performance reviews from 30 to 200 employees

99% completion rate on performance reviews

Manual chaos to structured, scalable process

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Why it works

The story is grounded in a concrete operational problem: a manual, document-by-document review process that broke under headcount growth. The 4-5x speed improvement and 99% completion rate give editors two clean numbers to anchor the efficiency claim. The New Capability tag is secondary because Future also gained longitudinal performance tracking and upward feedback functions they did not have before, though those wins are supporting detail rather than the headline.

Steal this

The quote from Kevin explaining the exact growth threshold where the old process broke down (30 employees vs. 200) makes the trigger vivid and relatable for any mid-market HR buyer.

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  • Vendor Lattice
  • Customer Future
  • Industry SaaS
  • Trigger Rapid headcount growth made manual review process unworkable
  • Format Written narrative
  • Structure Challenge-Solution-Results
  • Medium Web page