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Lattice × GoCardless

Lattice x GoCardless, from 46% confidence to a high-performance people engine

Company confidence up from 46% to 75% in 12 months

Fragmented, low-confidence culture to measurable high-performance clarity

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Why it works

The case study leads with numbers going up across multiple dimensions, making Breakthrough the right primary tag even though review participation and goal-setting improvements also have an efficiency flavour. The before-state is well-drawn: a real headcount reduction, a named confidence score of 46%, and a 62% review participation rate give the turnaround numbers genuine weight. The CPO quote calling Lattice better than its competitors adds credibility without naming a specific displaced vendor, so competitive_switch stays false.

Steal this

Anchor the before-state to a specific, embarrassing number (46% company confidence) so every improvement metric lands with proportional force.

Full screenshot of Lattice x GoCardless, from 46% confidence to a high-performance people engine Click to enlarge ↗
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This is editorial commentary and curation. The case study, screenshot, and all metrics are Lattice's published work; we link to the source and lead with our analysis.

  • Vendor Lattice
  • Customer GoCardless
  • Industry Fintech / Payments
  • Trigger Headcount reduction exposed weak tools and falling confidence scores
  • Format Written narrative
  • Structure Challenge-Solution-Results
  • Medium Web page