Lattice × GreenState Credit Union
Lattice x GreenState Credit Union, scaling culture through M&A without adding HR headcount
300 hours saved per year on new hire onboarding surveys
Manual, fragmented processes to a unified, action-driving feedback loop
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Why it works
The story earns its Efficiency tag because the headline proof point is a number going down: 300 hours saved per year with no additional HR staff added despite a 250-person headcount increase. A secondary New Capability thread runs through the piece as GreenState stood up structured reviews, 360-degree feedback, and continuous engagement surveys for the first time. The M&A context gives the efficiency gains real stakes and makes the scale of the problem concrete.
Steal this
Anchor the efficiency claim to a specific resource that was freed up and what it was redirected to. '300 hours saved, put back into recruiting and staff support' is more persuasive than a bare hour count.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Lattice's published work; we link to the source and lead with our analysis.