LaunchDarkly × Poka
Tripled deployment frequency
Late-night firefighting to predictable, flag-controlled releases
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The case study earns its efficiency tag through a concrete before-state: two-week code freezes, late-night incident response, and unpredictable release windows are specific enough to feel real. The 'flag-first' mechanism is explained at a process level, not just named, which gives the story genuine instructional weight. The AI model-switching angle adds a credible New Capability thread without diluting the main efficiency frame.
The 'flag-first' rule, requiring an exception to NOT put a change behind a flag, is a concrete team norm that any reader can adopt verbatim. Naming the policy and quoting the person who enforces it makes it sticky and transferable.
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