Leapsome × Cleveland Guardians
Leapsome x Cleveland Guardians, from pulling teeth to platform love
Over 90% survey participation rate
Manual workarounds and disengagement to consolidated, self-serve HR operations
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Why it works
The case study has a clear before-state: a named legacy platform (Halogen) that forced manual Survey Monkey workarounds and took up to a month to generate survey reports. The remote-work trigger gives the switch urgency and a natural timestamp. The piece leans on multiple module vignettes rather than one tight result, which dilutes focus, but the 90% participation rate and the survey turnaround from a month to same-day give it enough concrete grounding to be credible.
Steal this
Name the specific pain of the old system in the customer's own words before introducing any solution detail. The Halogen-to-Leapsome contrast and the 'pulling teeth' quote do more persuasion work than any feature list.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Leapsome's published work; we link to the source and lead with our analysis.