Linear × Brex
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Tool sprawl and low engineer adoption were choking an existing ambition, not creating a new one. Removing that constraint through a structured pilot produced a clear step-change in engagement metrics. There is a mild Bet flavor because Brex ran a formal pilot before committing, but the dominant tension is the bottleneck released, not the risk survived.
The before-and-after survey methodology. Brex set baseline scores on engagement, satisfaction, and roadmap clarity before the pilot, then repeated the same survey after. This turns soft adoption claims into hard percentage lifts and gives the vendor a replicable proof format that prospects can trust.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Linear's published work; we link to the source and lead with our analysis.