Lucid × Baruch College
Clunky file-sharing friction to seamless real-time collaboration
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The case study has a clear before-state: students compressing and shuttling files across machines, which is concrete and relatable. The one usable quote from Dr. Mohan carries real information about time saved on file logistics. However, no specific metrics are provided, and the story stays at a qualitative level throughout, which limits its persuasive weight.
Frame the before-state as a specific workflow tax (compress, share, reopen) rather than a vague pain point. Naming the exact steps that wasted time makes the contrast with the new tool immediate and credible.
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