Merge × BILL
Merge x BILL, from zero to 40+ HRIS integrations without diverting engineers
40+ HRIS integrations launched
No integrations to 40+ live integrations
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Why it works
The story earns New Capability because BILL had no HRIS integrations at all before Merge; this was not a speed improvement on an existing capability. The mechanism is clear enough to follow: connect to a Unified API, inherit the full integration catalog, and use Issue Webhooks to route troubleshooting internally. The on-site training detail is specific and credible, though outcome metrics are thin beyond the integration count.
Steal this
The on-site training anecdote is concrete vendor behavior worth highlighting: it shows partnership depth rather than just product capability, and it carries the quote naturally.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Merge's published work; we link to the source and lead with our analysis.