monday.com × San Diego County Office of Education
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Fragmented invisibility to unified portfolio visibility
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The core before-state is blindness: the CIO could not see the project portfolio, teams used separate tools, and no one outside the project manager had access to tasks. That makes Clarity the right primary tag, with Efficiency as a secondary. The piece is honest that adoption, not the tool itself, was the hard problem, and the solution section earns its space by detailing the champions program and customized training rather than just listing features.
The internal champions program structure, two reps per department trained first and empowered to answer questions, is a replicable change-management pattern any vendor can document to show how adoption actually happens.
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