Navan × 1E
160 hours saved per month on expenses
Clunky, invisible, and uncontrolled to automated and fully visible
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The case study leads with a concrete time savings number, which anchors it firmly in Efficiency. The Clarity angle is strong too since the before-state included explicit auditor findings about lack of visibility, but the headline metric is hours saved rather than insight gained, so Efficiency wins the tie-break. Naming Egencia as the displaced incumbent and noting off-platform booking behavior makes the competitive switch credible and specific.
Open with a direct quote calling the old process 'clunky, slow, and very time consuming' before introducing any product details. It grounds the problem in a real person's words and makes the pain tangible immediately.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Navan's published work; we link to the source and lead with our analysis.