Navan × Cognite
20% travel savings
Zero visibility to complete duty-of-care oversight
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The story leads with the before-state of zero visibility into employee locations, making Clarity the dominant type despite the 20% savings metric. The duty-of-care angle is a sharper hook than cost reduction because the company literally did not know where its people were. Competitive switch is warranted because Amex GBT is named explicitly as the displaced incumbent.
The duty-of-care framing elevates a standard travel-tool switch into a safety and risk story, which opens budget conversations beyond the travel manager and justifies urgency.
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