Navan × Paysafe

Navan x Paysafe, 30 hours saved and 95% adoption after ditching Amex GBT

30 hours a week saved on travel management

Overwhelmed and reactive to in control and proactive

Efficiency Clarity Competitive Switch Written narrativeChallenge-Solution-ResultsFintech / Payments

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Full screenshot of Navan x Paysafe, 30 hours saved and 95% adoption after ditching Amex GBT

Why it works

The story leads with a number going down (30 hours saved per week) and a programme that was broken before, making Efficiency the clear primary tag. The Clarity element is real but secondary: unified data replaced two siloed platforms, and the Dubai flooding anecdote shows what visibility now enables. Competitive switch is explicit; Amex GBT and a named VIP agency are both identified as the displaced incumbents.

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The personal career-impact detail: Rob's promotion attributed directly to the platform switch gives the story a human proof point that no headline metric can replicate.

View the original on navan.com ↗

This is editorial commentary and curation. The case study, screenshot, and all metrics are Navan's published work; we link to the source and lead with our analysis.

Vendor Navan
Customer Paysafe
Industry Fintech / Payments
Trigger Outdated platform drove off-platform bookings and consumed 60% of travel manager's time
Format Written narrative
Structure Challenge-Solution-Results
Medium Web page