Navan × Rapha

Navan x Rapha, automating travel ops for double-digit savings

50% reduction in processing time

Manual reconciliation chaos to automated exception-only processing

Efficiency Clarity Competitive Switch Written narrativeChallenge-Solution-ResultsEcommerce / Retail

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Full screenshot of Navan x Rapha, automating travel ops for double-digit savings

Why it works

The case study earns its Efficiency tag by leading with a hard number going down: 50% reduction in processing time. The competitive switch from Corporate Traveller and Concur is explicit, grounding the before-state in a named pair of incumbents rather than vague legacy friction. The Clarity secondary tag is warranted because real-time spend visibility and automated reporting were genuinely absent before, not just slower.

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The specific onboarding timeline (39 days across 12 countries) paired with a named account manager gives the implementation story concrete credibility most case studies skip.

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This is editorial commentary and curation. The case study, screenshot, and all metrics are Navan's published work; we link to the source and lead with our analysis.

Vendor Navan
Customer Rapha
Industry Ecommerce / Retail
Trigger Legacy tools created booking friction, off-platform spending, and manual expense errors at scale
Format Written narrative
Structure Challenge-Solution-Results
Medium Web page