Navan × Rapha
Navan x Rapha, cutting travel ops time in half
50% reduction in processing time
Manual reconciliation chaos to automated, exception-based processing
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Why it works
The piece leads with a number going down (50% processing time reduction) alongside double-digit flight savings, which makes Efficiency the clear primary type. The before-state was broken manual workflows tied to two named incumbents, Corporate Traveller and Concur, giving the competitive switch flag solid grounding. A secondary Clarity thread runs through the story via the shift to real-time spend visibility and carbon reporting, but it is subordinate to the efficiency gains.
Steal this
Quantify onboarding speed alongside outcome metrics. Stating '39 days to deploy across 12 countries' makes the vendor's implementation promise concrete and credible, and it pre-empts a common objection without a separate section.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Navan's published work; we link to the source and lead with our analysis.