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Navan × Veterinary Emergency Group

Navan x Veterinary Emergency Group, taming T&E chaos before scale

13% savings on flights

Complete mess to effortless platform

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Why it works

The case study opens with a vivid quote calling the prior state 'a complete mess' and names two failed competitors by name, grounding the before-state immediately. The 13% flight savings and 88% adoption rate work together to show both financial and human proof. The story also carries a clear Clarity thread, with the finance team gaining real-time spend and traveller visibility they lacked before, but savings and cost reduction lead the headline metrics so Efficiency takes the primary tag.

Steal this

Leading with a blunt, negative quote from the customer about the pre-Navan state ('a complete mess') before any product description. It sets credibility and raises stakes faster than any vendor-written summary could.

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This is editorial commentary and curation. The case study, screenshot, and all metrics are Navan's published work; we link to the source and lead with our analysis.

  • Vendor Navan
  • Customer Veterinary Emergency Group
  • Industry Healthcare
  • Trigger Ambitious scaling plans made a broken T&E programme unsustainable
  • Format Written narrative
  • Structure Challenge-Solution-Results
  • Medium Web page