New Relic × EveryMatrix
New Relic x EveryMatrix, from distributed blindness to one dashboard
25% reduction in MTTR
Blind to distributed incidents to seeing 95% of incidents in one dashboard
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Why it works
The story leads with visibility as the core win: 95% of incidents spotted in a single dashboard is a before/after about seeing, not just about speed. The MTTR reduction is the efficiency payoff that follows from that clarity, making Clarity the right primary tag. The quotes from three named executives each carry a specific claim rather than generic praise, which gives the piece more texture than most observability case studies.
Steal this
Anchor the story on a visibility stat first ('95% of incidents in one dashboard') before introducing the efficiency metric, so readers feel the relief of seeing before they hear about speed gains.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are New Relic's published work; we link to the source and lead with our analysis.