Okta × City of Los Angeles
Okta x City of Los Angeles, Building a single secure identity for 4 million residents
500K+ Angeleno Accounts managed and secured
Fragmented, vulnerable identity to unified, secure digital services
Members read free
Unlock the full breakdown
Enter your email to open every case study in the library: the full screenshot, why it works, and the one thing worth stealing. One email unlocks all of them.
Free. No spam. Unsubscribe anytime.
You're in — enjoy the library.
Why it works
The case study leads with a net-new capability: the Angeleno Account did not exist before, and dozens of fragmented custom-built systems could not deliver it. That makes New Capability the right primary tag even though efficiency gains (automated provisioning, reduced manual remediation, freed developer hours) are woven throughout. The bot detection anecdote is concrete and quotable, grounding an otherwise abstract identity story in a real attack stopped.
Steal this
The specific bot-detection vignette: a named attacker type, a named feature deployed, and a clear before-and-after outcome told in two sentences by a named executive. It turns a platform feature into a human-scale win without inventing a metric.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Okta's published work; we link to the source and lead with our analysis.