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Okta × EBSCO Industries

Okta x EBSCO Industries, M&A identity at scale

3 months to implement Okta SSO and MFA across 6,000 employees

M&A chaos to controlled onboarding and offboarding

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Why it works

The case study earns New Capability because the core claim is that EBSCO could not cleanly onboard and offboard companies across untrusted AD domains before Okta, not that it merely got faster. The competitive displacement of Ping, Duo, and Microsoft AD FS is explicit, making the switch flag warranted. Resilience is a clear secondary theme: reducing risk exposure and gaining login anomaly detection are framed as wins in their own right.

Steal this

Anchoring the M&A use case in a vivid operational reality (buying and selling subsidiaries constantly) before any product detail makes the problem feel urgent and specific, not generic.

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This is editorial commentary and curation. The case study, screenshot, and all metrics are Okta's published work; we link to the source and lead with our analysis.

  • Vendor Okta
  • Customer EBSCO Industries
  • Industry Enterprise Software
  • Trigger Constant M&A activity outgrew multi-domain Microsoft AD FS infrastructure
  • Format Written narrative
  • Structure Challenge-Solution-Results
  • Medium Web page