Okta × FedEx

Okta x FedEx, replacing five legacy IAM systems to enable Zero Trust at global scale

340,000 FedEx employees connected through Okta, 5 legacy IAM systems replaced by one

Whack-A-Mole identity chaos to one unified Zero Trust platform

New Capability Resilience Written narrativeChallenge-Solution-ResultsTravel / Transport

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Full screenshot of Okta x FedEx, replacing five legacy IAM systems to enable Zero Trust at global scale

Why it works

The story leads with a net-new capability: FedEx could not run a coherent Zero Trust model across 340,000 employees while operating five fragmented IAM point solutions. Consolidating onto one platform made that possible where it was not before. The COVID-19 sprint adds a resilience beat that is credible and concrete, with a named timeframe and specific apps, which keeps the case study grounded rather than abstract.

Steal this

The internal brand ('PurpleID') with its own website, FAQ, and enrollment videos is worth copying. Naming the solution as a product for employees rather than an IT project drives adoption and reduces change friction.

View the original on okta.com ↗

This is editorial commentary and curation. The case study, screenshot, and all metrics are Okta's published work; we link to the source and lead with our analysis.

Vendor Okta
Customer FedEx
Industry Travel / Transport
Trigger COVID-19 forced rapid work-from-home acceleration of IAM consolidation
Format Written narrative
Structure Challenge-Solution-Results
Medium Web page