Olo × Family Express
164% increase in digital revenue
Friction and manual delays to frictionless digital growth
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The three headline metrics (164% revenue, 103% orders, 45.3% basket size) all point upward, making Breakthrough the clear primary tag. The before-state is concrete: weeks-long menu changes, no API, a bare-bones dashboard, and a poor white-label guest experience. The story then maps each pain point to a specific Olo capability, giving the structure real backbone.
The numbered results section pairs each capability (menu management, order management, guest data) with its operational payoff rather than listing features alone, making the mechanism clear without requiring a long narrative.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Olo's published work; we link to the source and lead with our analysis.