Plaid × Building Stack
$432,000 in annual fees and NSF costs prevented
Losing customers to future-proofed payments
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The story leads with cost and fee reduction, which makes Efficiency the primary tag, but the 400% more bank connections and 19% lift in bank transfer adoption give it a clear Breakthrough secondary layer. The case study names the displaced provider category without naming a specific brand, which is close enough to a competitive switch to tag true given the explicit 'switched to Plaid' framing. Concrete monthly figures broken into credit card fees and NSF fees separately make the savings feel real and auditable rather than inflated.
Breaking the headline saving into two distinct line items (credit card fees and NSF fees) with separate monthly dollar amounts. It makes a single aggregate number feel credible and shows the mechanism, not just the outcome.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Plaid's published work; we link to the source and lead with our analysis.