Plaid × Canopy
Verification time from 5 days to 60 seconds
Painful drop-off and opacity to transparent, instant connection
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The story leads with a dramatic time reduction (5 days to 60 seconds) and a cost drop (25%), which anchors it firmly in Efficiency. The account linking success rate tripling from 20% to 65% pulls toward Breakthrough, making this a genuine near-coin-flip, but the headline quote and opening problem both foreground speed and cost rather than scale. The competitive switch is explicit: a named predecessor vendor with connectivity failures drove the move to Plaid.
The single before-and-after quote ('5 days to 60 seconds') does more work than any paragraph of prose. One concrete time comparison, spoken by the founder, carries the entire efficiency argument.
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