Typeform × Viva

Typeform x Viva, 75% faster hiring at 48k applications a year

The Bottleneck ROI-proofFit-proofWritten narrativeChallenge-Solution-ResultsProfessional Services

Why it works

The story passes the Bottleneck test cleanly: demand (48,000+ applicants annually) already existed, but clunky forms and manual workflows choked throughput. Removing those constraints released a step-change in speed (20 days to 5) and completion rates (low to 50%). The ROI framing leads because the headline and opening anchor on hard metrics, though the Fit-proof angle is present for HR teams who need to believe this works at their scale.

Steal this

The before-metric specificity: two hours to complete a form is a visceral, concrete number that makes the bottleneck feel real before any solution is introduced.

View the original on typeform.com ↗

This is editorial commentary and curation. The case study, screenshot, and all metrics are Typeform's published work; we link to the source and lead with our analysis.

Vendor Typeform
Customer Viva
Industry Professional Services
Format Written narrative
Structure Challenge-Solution-Results
Medium Web page