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Guessing at trust signals to validated credibility lever
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The case study earns its headline number with a specific figure, a stated confidence level, and a clear mechanism: swapping a Twitter follower count badge for a curated WOW badge. The negative results on other trust-badge tests are a candid addition that adds credibility and teaches a real lesson about context in A/B testing. The story is thin on customer voice but the test narrative is concrete enough to be repeatable.
Include the failed variation alongside the winning one. Showing what did not work and why makes the lesson credible and the mechanism far clearer than a winners-only story.
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