Netskope × TEPCO Energy Partner, Incorporated
Netskope x TEPCO EP, near-perfect DLP accuracy in AI contact center
Over 90%, nearly 100% DLP detection accuracy
Security anxiety to confident cloud expansion
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Why it works
The case study earns its Resilience tag by centering on a specific, quantified risk that was closed: sensitive call-log data moving to the cloud without adequate masking. The mechanism is concrete enough to be instructive, showing how custom DLP rules combining keyword context with number patterns lifted accuracy to near-100%. The quote carrying the 2-3 daily alerts figure is informative rather than decorative, which is rare.
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The custom rule-building narrative, explaining why a naive 7-digit number rule fails and how adding keyword context fixed it, gives readers a transferable mental model for DLP tuning rather than just a vague claim of improved accuracy.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Netskope's published work; we link to the source and lead with our analysis.