Notion × Paper
Missed onboarding steps decreased from 8 per cohort to 2
Informal folklore to documented, repeatable process
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The case study is organized around a concrete growth problem: informal processes that broke as headcount rose. The onboarding metric (8 missed steps down to 2) gives the story a specific, attributable number that grounds the narrative. The piece is light on mechanisms beyond 'they built a template,' which limits how much a reader can replicate.
Anchor each use-case section to a distinct team pain point (engineering collaboration, tutor management, meeting records) so the story reads as multiple solved problems rather than one vague 'we use Notion for everything' claim.
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