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Scattered and unsearchable to centralized and transparent
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The case study lands squarely in Clarity because the core before-state is information being unsearchable and scattered, not a metric going up or down. The Jira comparison is the sharpest moment in the piece, giving the reader a concrete competitive reference without making the story about a formal switch. However, no outcome numbers appear anywhere, which keeps the piece thin as evidence.
The Jira dismissal quote ('Nobody likes Jira. It's hard to use, it's slow, and there's too many features.') earns attention without requiring a formal competitive-switch framing. A single blunt employee quote can do competitive positioning work implicitly.
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