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Payhawk × ATU

Payhawk x ATU, €2M VAT recovered by going cashless

€2 million in VAT reclaims recovered in the first year

Chasing paper receipts across 529 branches to fully digitised, real-time spend visibility

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Why it works

The case study earns its headline number by tying it directly to a concrete mechanism: digital receipt capture enabled VAT reclaims that paper chaos was causing ATU to forfeit. Both quotes carry real information rather than filler, which keeps the story credible. The adoption anecdote about branch managers refusing to return their cards adds a human proof point that the efficiency gain stuck at ground level.

Steal this

Use the end-of-pilot anecdote as a adoption proof point. Instead of claiming ease of use, let reluctant users beg to keep the product. That reaction closes the objection without a vendor claim.

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This is editorial commentary and curation. The case study, screenshot, and all metrics are Payhawk's published work; we link to the source and lead with our analysis.

  • Vendor Payhawk
  • Customer ATU
  • Industry Ecommerce / Retail
  • Trigger Paper invoices transported by truck across Germany; cash-only branch purchases generating unmanageable paperwork
  • Format Interview
  • Structure Challenge-Solution-Results
  • Medium Web page