Redocly × Australia Post
Redocly x Australia Post, bounce rate cut from 30% to 1.75%
Bounce rate reduced from 30% to 1.75%
Outdated, limiting portal to future-proofed developer experience
Why it works
The case study anchors on a concrete, attributable metric (bounce rate drop) that directly measures developer portal health, making the ROI tangible rather than vague. The before-state is specific: an aging AngularJS 1.5 portal missing OAS3 support, limited auth options, and no search. The story also earns a secondary New Capability tag because OAuth2 and OpenID Connect try-out support was genuinely impossible on the old portal, not just slower.
Steal this
Pair a dramatic percentage improvement (30% to 1.75% bounce rate) with a short supporting scorecard of smaller wins (36 new users, 21 new APIs) to give readers both a headline and texture without burying the lead.
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