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Stripe × Old Queen Street Media

Stripe x Old Queen Street Media, five publications migrated with zero downtime and 66% cost reduction

£1M+ annual impact with Stripe

Bureau-dependent and manual to in-house and automated

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Why it works

The case study earns credibility by stacking specific, attributable metrics across multiple product areas rather than relying on a single headline number. The migration narrative adds genuine tension because payment continuity during cutover is a real operational risk, and the story resolves it concretely. The COO and head of subscriptions quotes carry operational detail rather than generic praise, which keeps the story grounded.

Steal this

Anchor the migration section around what did NOT break: payment volume actually increased during The Spectator's cutover, which turns a typically dry logistics story into proof of execution quality.

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This is editorial commentary and curation. The case study, screenshot, and all metrics are Stripe's published work; we link to the source and lead with our analysis.

  • Vendor Stripe
  • Customer Old Queen Street Media
  • Industry Media / Publishing
  • Trigger High churn, expensive bureau contracts, and manual dunning blocking growth goals by 2024
  • Format Written narrative
  • Structure Challenge-Solution-Results
  • Medium Web page