Teamwork.com × Blackboard
Teamwork.com x Blackboard, replacing spreadsheets to scale consulting operations
Scattered spreadsheets and siloed emails to everything in one place
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Why it works
The case study has a clear before-state: siloed spreadsheets and email threads that could not support scale. The quotes from Rebecca Smart are specific and grounded in real workflow detail rather than generic praise. However, no hard metrics appear anywhere in the piece, which limits its persuasive power considerably.
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The client-facing angle: showing how the customer's own clients noticed and benefited from the vendor's tool adds a second layer of proof that most case studies skip.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Teamwork.com's published work; we link to the source and lead with our analysis.