Temporal × Descript
Temporal x Descript: from weekly incidents to virtually zero
Production incidents down from once a week to virtually zero
Afraid to touch the code to confident in testing and deploying changes
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Why it works
The before-state is concrete and specific: one production incident per week on a single workflow, with engineers too scared to change the code. The story earns its Turnaround tag by showing that a broken situation was reversed, not just optimized. The secondary New Capability thread is credible because GPU-routed machine learning workflows and composable orchestration were genuinely impractical in the prior architecture.
Steal this
Quantify fear, not just downtime. Saying 'we were afraid of doing any changes in that code path' turns a technical reliability problem into a human one, making the before-state visceral for any engineering reader.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Temporal's published work; we link to the source and lead with our analysis.