Tipalti × Peek
Tipalti x Peek, 110 hours of payments work eliminated per week
110 hours per week eliminated from payments workload
Payments bottleneck to strategic focus
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Why it works
The story earns its Efficiency tag with two concrete time figures: 6 hours a day cut to 30 minutes for the India team, and 110 hours per week eliminated overall. The mechanism is specific enough to follow: self-service partner onboarding with built-in tax and banking compliance checks removed the finance team as the bottleneck. The quote from Brar about 20% of support volume flowing through her personally grounds the before-state in a real operational pain.
Steal this
Quantify the before-state in support load terms (20% of support volume) rather than just vague 'inefficiency', then pair it with a specific time-saved figure. This double anchor makes the efficiency claim hard to dismiss.
Click to enlarge ↗ This is editorial commentary and curation. The case study, screenshot, and all metrics are Tipalti's published work; we link to the source and lead with our analysis.