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Upwage × Easterseals

Upwage x Easterseals, 6x candidate reach for disability-services nonprofit

6x more candidates reached year-over-year

Overwhelmed and exhausted to focused and high-volume

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Why it works

The story leads with scale and reach rather than cost savings, which correctly places it in Breakthrough territory even though efficiency gains are substantial and well-documented. The recruiter-level quotes carry concrete operational detail, not just sentiment, giving the piece credibility. The tension between mission-driven care and physical recruiter limits is set up early and resolved specifically, which makes the transformation feel earned.

Steal this

Let a frontline recruiter describe the before-state in physical terms ('I had to schedule breaks because it was just too much') before presenting any metrics. Burnout-as-bottleneck is a more visceral setup than a slow process diagram.

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This is editorial commentary and curation. The case study, screenshot, and all metrics are Upwage's published work; we link to the source and lead with our analysis.

  • Vendor Upwage
  • Customer Easterseals
  • Industry Nonprofit
  • Trigger High applicant volume across 21 locations outpaced what recruiters could physically handle
  • Format Written narrative
  • Structure Challenge-Solution-Results
  • Medium Web page